At BV Mart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase,
you may return the item(s) within 7 days of receipt for a refund or return .
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
Perishable goods such as fruits and vegetables cannot be returned.

To initiate a return, please contact our customer service team at bvmart999@gmail.com or return address  9-1-17, Factory Road, Kovvur, East Godavari, Andhra Pradesh, 534350 with your order number and reason for return. Our team will provide you with instructions on how to return your item(s). Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days. Please note that shipping costs are non-refundable.